Privacy Policy

Introduction

Doré Life ("we", "us", "our") is a cultural platform based in Sweden offering online and in-person workshops, a shop, and related cultural content. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

We are committed to handling your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Swedish data protection law.

Information we collect

We collect information you provide directly, including your name, email address, and billing and payment details when you create an account, book a workshop, make a purchase, apply to teach, or contact us.

We also automatically collect limited technical information, such as your IP address, browser type, and how you use our website.

How we use your information

We use your personal data to provide our services, process bookings and payments, communicate with you, respond to enquiries, review teaching applications, and improve our platform.

We may send you service-related messages and, where you have consented, updates about new workshops, products, and events.

Legal basis for processing

We process your data on the basis of performing our contract with you (for bookings and purchases), your consent (for marketing communications), and our legitimate interests in operating and improving our platform.

Payment information

Payments are processed by trusted third-party payment providers. We do not store full card details on our servers. Your payment information is handled in accordance with the providers' own security standards.

Sharing your information

We share personal data only with service providers who help us operate our platform (such as payment processors, hosting, and email services), and with teachers solely as needed to deliver workshops you have booked. We never sell your personal data.

Data retention

We keep your personal data only for as long as necessary to provide our services and to meet legal, accounting, and reporting obligations under Swedish law.

Your rights

Under the GDPR you have the right to access, correct, or delete your personal data, to restrict or object to processing, to data portability, and to withdraw consent at any time. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

To exercise any of these rights, please contact us at info@dorelife.se.

Cookies

Our website uses cookies and similar technologies to enable core functionality and understand how the site is used. You can control cookies through your browser settings.

Data security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

International transfers

Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place in line with GDPR requirements.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@dorelife.se.